Your users read your articles, and they provide feedback. But it's then been up to you to visit the reporting page to see what's been said.
Now, with our new Slack & Hipchat integrations, you can get your users feedback in real time right in your existing workflow.
Here you can see the feedback the user provided, and the article on which they provided it, so you can quickly jump in and make the required update.
Again, you can see the users feedback, and click the article title to jump straight into edit mode to make any updates.
Hopefully your users are a little more gentle than our test team ;)
To get up and running with Slack & Hipchat notifications, just head to the integrations screen and look under "Feedback Loop" https://app.elev.io/connections