Chris Duell May 23rd, 2017

New Feature: Custom content editor

Standard editors just don't cut it when you're displaying your content in a whole new way, that's why we recreated our editor from the ground up.

With elevio's content editor, the possibilities are endless, and gone are the days of showing block after block of plain text. Nobody likes that. With the new article creator, adding links, embedding images, creating headings, interlinking between content, 'callout' blocks, or just good old text is just a few intuitive clicks away.

Most importantly, it's a true WYSIWYG editor.
What you see in the editor, is exactly what your users will see when they view your content.


This is an integral piece that we'll be improving over time, a sample of its current capabilities are listed below.

The new editor is available on all accounts immediately, just start editing your content.

Got ideas on how to improve it? Let us know.


New Features

  • Distraction free mode

  • Link between articles

  • Link to any given module

  • Simple yet advanced access control

  • Image & attachment uploads

  • Code blocks

  • Embedded HTML

  • Copy & Paste from Word / Google Docs / HTML

Chris Duell May 23rd, 2017

New Feature: Hosted Knowledge Bases now available

Something that has been requested so many times in the past is finally here, the ability to show your entire knowledge base as its own standalone site.

It's super simple to get up and running, simply log in to your account and click on the new "Knowledge Base" menu item to your left and follow your nose.

We'll get you up and going in seconds with some defaults based off your current setup, then it's up to you to tweak the style to best suit your brand.

Here's a couple of our own examples to get you inspired:

http://docs.elevio.help/en
http://api-docs.elevio.help/en

Hosted Knowledge Base's are available on all plans, starting from today.

We'd love to see what you come up with, let us know!

Chris Duell May 16th, 2017

Update: New custom form module

Hot on the heels of the release of the new RSS, Support, and StatusPage modules, a faster more reliable custom form module has been released to keep in line with those updates.

Over time we'll be unifying the look and feel more and more, to make sure everything is streamlined for your users.


Updates

  • Custom form module

Chris Duell April 18th, 2017

Update: Visualizer updates

Updates

  • Added support for using visualizer on pages that use the hash symbol in the URL

Bugfixes

  • Fixed an issue when the host site had bootstrap modals, it would prevent adding a name for the tip

  • Fixed issue where custom checkbox styles were bleeding into the visualizer

Chris Duell April 6th, 2017

Update: Support, RSS, and StatusPage modules

As part of a migration over to a new module framework, we're making our way through the modules and replacing them one by one with much faster and more reliable versions.

The first to make use of the new module framework are:

* Support module
* RSS module
* StatusPage module

There's nothing that you need to do at your end, as we'll make the transition behind the scenes seamlessly for you.

If you do notice any issues, please let us know and we'll sort them out quick smart!


Updates

  • Support module rebuild

  • RSS module rebuild

  • StatusPage module rebuild